SCARPA & COLOMBO believe that the future of the company depends on the pursuit of the maximum customer satisfaction.
We believe that this satisfaction can be achieved by creating a Quality Management System in compliance with the standard UNI EN ISO 9001:2015.
The Management of SCARPA & COLOMBO have invested the funds and provided the personnel and instruments necessary for the creation of the Quality Management System, which will be constantly monitored and periodically assessed, measuring the achievement of the targets set for the controlled processes.
SCARPA & COLOMBO must pay the maximum attention to the customer’s needs and expectations, the requirements of the relevant standards and rules, the continuous improvement of the organisation and the satisfaction of the customer and the parties concerned.
SCARPA & COLOMBO must pursue quality in all the stages of each process, where every employee is involved in achieving the objectives.
The Management check periodically whether this policy is appropriate to the purposes and corporate context, implemented and shared at all levels of the organisation, by setting objectives of continuous improvement and customer satisfaction.
